One message is all it takes
Tell us what's wrong — in English
Whatever's broken, blocked or confusing in Korea, describe it in English and we handle the Korean side. To get you the fastest, most accurate answer, have these three things ready:
- 1 A photo of the problem
One photo tells us more than ten messages — the lock, the drain, the error screen, whatever it is.
- 2 Your address — including building & unit (동/호수)
Korean addresses need the building and unit number to dispatch anyone accurately.
- 3 What happened, briefly
When it started, what you already tried — two sentences is plenty.
Prefer to fill in a form? Send us the details in one go and we'll come back to you — useful if you'd rather not install a messenger, or you're planning ahead rather than stuck right now.
Open the enquiry form →We reply to the form within one business day. For anything urgent, use the buttons above.
Asking costs nothing. You pay for the work itself — the plumber's visit, the clean, the lesson — and you'll always know the price before anything is booked. We read every message and reply as soon as we can; if we're mid-job, we'll confirm we've seen you and follow up right after.